Concierge support from licensed estheticians and the Vesi team, Monday to Friday. Typical response time: 1-2 business days.
Smart AI with esthetician escalation.
By appointment only · Mon–Fri
Orders are processed within 1-2 business days and ship from Miami. Standard delivery is 3-7 business days; expedited is 2-3. Shipping is complimentary, and tracking is sent automatically when your order ships.
You may request a return within 30 days of delivery, provided the item is unused and in its original packaging. Returns are complimentary.
Yes — every Vesi order includes free access to our licensed esthetician concierge. Book a video consult through your account, or email support@tryvesi.com.
We ship to Canada, the UK, EU, Australia, and Japan with full duty‑inclusive pricing at checkout. More markets are added quarterly — drop your email and we'll let you know when yours opens.
Every Vesi formula is dermatologist-tested for tolerance before launch.